Melbourne, 7 June 2005
Siemens Communications in Australia has developed a software package which allows telecommunications carriers to rapidly identify customers impacted by network outages.
The Atlas Decision Support System (ADSS), developed by Siemens software engineers in Australia, has been implemented by Telstra Corporation Ltd.
The network assessment functionality of ADSS can assist in understanding the consequences of a network outage and can simulate and analyse the effect of multiple failures.
Siemens General Manager of Communications Services, Glen Trestrail, said ADSS will save a network provider hundreds of person hours with functionality which can conduct network impact assessments not only on the physical copper wire and fibre optic networks but also on WDM (wave division multiplexing), SDH (synchronous digital hierarchy) and PDH (plesiosynchronous digital hierarchy) networks.
“In a matter of minutes, ADSS can identify key infrastructure that might be impacted by planned or unplanned network issues,” said Mr Trestrail.
“For example, should a physical network disruption occur, ADSS can almost immediately identify the impact on the transport network to facilitate appropriate customer communication and problem rectification.”
A key feature of the system is the ability to check for network diversity between customer sites to ensure that the underlying network provides sufficient redundancy to protect a customer from an outage. For example, network configuration between a central processing centre and a regional office can be assessed and any potential network architectural weaknesses addressed.
Executive Director of Siemens Communications, Paul Lazarou, said Australian ingenuity had delivered a truly customer-focused solution for a fiercely competitive telecommunications industry.“Siemens has built its global reputation through innovation and genuine collaboration with its customers – we are very pleased to have delivered a solution to Telstra which can lead to improved customer service,” said Mr Lazarou.